Precast Consulting Service
Finance, Marketing &
Total Quality Management
We believe that quality
is free. What are the guiding principles of a TQM approach to quality?
Management commitment To
be successful, commitment must start at the top. The most important
group to reach are middle managers and supervisors. They will model
the values they see in top management.
exact conformance to job or product spec. If it meets job spec and
your written requirements, it is perfect. It is without defect.
of a quality program is zero defects. This is a measurable and achievable
goal. It is subject to plant engineering and programs of training
and involvement. That is the voice of experience speaking.
is the method of achieving achieving zero defects. You can't inspect
quality into the product.
necessary to set goals and achieve results.
is the philosophy. History is the benchmark. Progress is the
result of a thousand tiny steps. Through time, the difference is
Many plants initiated a TQM system but now it has fallen by the wayside,
or those involved are just going through the motions. Ongoing training
and a total refreshment are needed. Perhaps this is the time for
such an approach in your plant. We can help.
for the Precast Industry