Finance, Marketing &
Quality Assurance - Quality
Rework is often a major
unplanned expense. What does it take to get this under control?
It must not be QC vs Production. The starting point is recognition
that you can't inspect quality into the product. The "QC System"
must be a seamless part of the way you do business, and far more than the
mere duties of the QC department. We've been there. We can help.
Total Quality Management
(TQM) We believe that "quality is free." A
focus on quality sharply reduces rework costs, improves productivity, and
builds your reputation in the eyes of your customers because your jobs
go well. click
Initiatives in Lean typically reduce noncornfoirmances and rework.
Business Strategy Where
does quality fit in your business strategy? Balanced Scorecard can
put this in focus. click
A QA program should expressly address rework and rework reduction.
Quality is built on documented production processes and clear shop drawings
that include finishing and other job specific requirements. Most
plant nonconformances are the result of shortcuts in the process or drawings
that are unclear.
With modern computer systems, good reports showing trends and results are
easily produced. This is basic management, set goal and track against
them. We can help.
Statistical Process Control
These techniques are little used but much needed in our industry.
We need only to put modern computer systems to work. Statistical
results can be used to evaluate process capabilities, evaluate vendors,
or set acceptance ranges and other production process variables.
The key to quality is what's happening in the work group. Are they
engaged in the process? Are they trained? Employee interest
and involvement is essential to productivity and quality, and achievable.
We can help.
The PCI now requires a unique QC manual, in a new format, for each plant
. The auditor performs his audit from the new manual, resulting in
unnecessary deductions because of shortcomings in the manual. We
There is a place for ISO 9000 and Six-Sigma programs. We have successfully
adapted elements of these programs to PCI certified plants. Ask about
for the Precast Industry